All orders are shipped from Hamilton, Ontario, Canada using Canada Post.
Please note that all flat or small orders within Canada are sent via lettermail unless another shipping method is selected at checkout. There is no tracking information with this shipping method, and shipping times are estimates only.
If you require a package delivered within a certain timeframe, you can upgrade your shipping, however, the postal service is not guaranteeing any time frames whatsoever at this point, and delays can occur.
Shipping to the US:
Unless upgraded shipping is purchased, all US orders are sent via Air Mail and do not provide tracking or guaranteed delivery dates. If you need a package delivered by a certain date, please upgrade to tracked shipping.
Times can vary but typically delivery within Canada is 2-3 weeks, and the USA is around 2-4 weeks (these are estimates only and leave space for any packages held at customs).
All other International orders:
Unless upgraded shipping is purchased, all International orders are sent via Small Packet - Air and do not provide tracked shipping. If you would like tracking, please upgrade to tracked shipping.
Which is Witch is not responsible for lost or stolen packages!
Please don't hesitate to reach out if you have any questions or concerns about your order! You can contact us directly on the contact page, or email email@example.com